Aim of the day:        

 

The aim of the workshop is to give the necessary skills to be able to work sensitively and effectively with either colleagues or clients from different cultures.  This will be achieved in four ways:

 

·       provide knowledge about cultural differences

·       analyse the delegates’ own attitudes, values and beliefs

·       position the delegates’ own culture in comparison to other cultures

·       provide a skill set for use in day to day situations.

 

This is a very interactive workshop with different exercises used throughout the day.

 

Typical Outline

 

Developing intercultural awareness

 

Do you know your own culture and country?

 

Know yourself – use your strengths and dilute your weaknesses

 

Solutions and strategies to dealing with other cultures – using case studies

 

Communication techniques

 

Business skills – with specific role plays

 

·       How to create a positive impression in meetings

·       How to present your own ideas effectively and dynamically

·       How to get the best from an intercultural team

·       How to negotiate with results across the cultures

·       How to solve problems and resolve conflict

·       How to ensure agreement and action on decisions

·       How to develop an appropriate management style

  

Our Services

 

If you work internationally and you’d like to discuss the things that are troubling you, call us on +44 (0)1252 731310 or email info@interculturalsuccess.com

 

Intercultural Success - Creating confidence to work with the world