Aim of the day:          The aim of the workshop is to give the necessary skills to be able to work sensitively and effectively with either colleagues or clients from different cultures.  This will be achieved in four ways: ·       provide knowledge about cultural differences·       analyse the delegates’ own attitudes, values and beliefs·       position the delegates’ own culture in comparison to other cultures·       provide a skill set for use in day to day situations. 

This is a very interactive workshop with different exercises used throughout the day.

 

Typical Outline

 Developing intercultural awareness Do you know your own culture and country? Know yourself – use your strengths and dilute your weaknesses Solutions and strategies to dealing with other cultures – using case studies Communication techniques 

Business skills – with specific role plays

 ·       How to create a positive impression in meetings·       How to present your own ideas effectively and dynamically·       How to get the best from an intercultural team·       How to negotiate with results across the cultures·       How to solve problems and resolve conflict·       How to ensure agreement and action on decisions·       How to develop an appropriate management style  

Our Services

If you work internationally and you’d like to discuss the things that are troubling you, call us on +44 (0)1252 790410 or email info@interculturalsuccess.com

Intercultural Success - Creating confidence to work with the world